Our thoughts are with those in our community who are coping with the effects of a hurricane. We hope that you are safe and and have access to the diabetes supplies you need.
As part of our emergency response, JDRF is working with a number of diabetes organizations, most notably the American Diabetes Association and Insulin for Life USA. Insulin for Life is an organization that delivers insulin and testing supplies to people in need.
How to Help
For those of you who need assistance, there are resources to help.
Red Cross Shelters
American Diabetes Association Hotline
Monday through Friday, 8:30 a.m. to 8:00 p.m. ET
For healthcare providers only: 1-314-INSULIN (call or text)
- Hurricane Maria Resources and Emergency Information
- Hurricane Resources (Spanish)
- List of shelters in Florida
- All Florida Residents: Emergency Information (Division of Emergency Management) 1-800-342-3557
- Volunteer Opportunities in Florida 1-800-FL-HELP
- Where to Access Diabetes Care and Supplies in Southeast Texas
- Hurricane Harvey Resources
- Hurricane Irma Resources
- Caring for People with Diabetes in Emergency Situations
- Tips for First Responders
- Tips for Emergency Preparedness
For those who are in need of replacement supplies, contact the customer care team at 800-591-3455. Local representatives in the affected areas will also have additional supplies.
For those in urgent need who cannot access medicines through normal channels, please contact the Lilly call center at 1-800-Lilly-RX. Lilly is working with officials and Direct Relief International to distribute insulin and other medicines to victims who can’t get to pharmacies. Additionally, Lilly offers a product disaster replacement program for those whose insurance plans do not include a “disaster override” that can replace destroyed insulin. This program will offer a 30-day supply at no charge.
Novo Nordisk Program
Novo Nordisk is working on the ground with long-time disaster relief partner, AmeriCares, for product donations (including Novo Nordisk medicines). All inquiries should be directed to AmeriCares via 800-486-HELP.
If you are facing a life-threatening emergency, please call 911.