Resources & Tools
For those of you who need assistance, there are resources to help.
For disaster updates and information visit:
In addition, you can also mark yourself “Safe” on Facebook.
If an emergency has forced you to evacuate your home, the Red Cross may be able to help.
Find a Shelter
Safe and Well
After a disaster, the Red Cross encourages individuals to list themselves as “Safe and Well” for family members to easily be able to locate those impacted by natural disasters.
American Diabetes Association Hotline
Monday through Friday, 9:00 a.m. to 7:00 p.m. ET
For healthcare providers only: 1-314-INSULIN (call or text)
Diabetes Disaster Relief Coalition (DDRC)
JDRF and other leading diabetes organizations have joined forces through the Diabetes Disaster Response Coalition (DDRC) to ensure that people with diabetes have the support, insulin and supplies they need in advance of a major storm.
The DDRC is urging all people with diabetes and their loved ones in vulnerable locations to prepare by putting together a diabetes kit and plan to stay safe. Download the Patient Prepardness Plan and check list to assist in completing your kit.
Patient Preparedness Plan
Insulin For Life USA
Insulin For Life USA provides insulin and disease management supplies free of charge to those with diabetes who otherwise would go without these life-saving provisions in underdeveloped countries and disaster affected areas.
How to Donate
IFL-USA is accepting donations of unexpired insulin (vials, pens, and cartridges), test strips, meters, lancing devices and, Glucagon kits.
Donations can be sent to:
5745 SW 75th Street, #116
Gainesville, Florida 32608
Supply and Device Company Support
For those who are in need of replacement supplies, contact the customer care team at 800-591-3455. Local representatives in the affected areas will also have additional supplies.
For those in urgent need who cannot access medicines through normal channels, please contact the Lilly call center at 1-800-Lilly-RX. Lilly is working with officials and Direct Relief International to distribute insulin and other medicines to victims who can’t get to pharmacies. Additionally, Lilly offers a product disaster replacement program for those whose insurance plans do not include a “disaster override” that can replace destroyed insulin. This program will offer a 30-day supply at no charge.
Novo Nordisk Program
Novo Nordisk is working on the ground with long-time disaster relief partner, AmeriCares, for product donations (including Novo Nordisk medicines). All inquiries should be directed to AmeriCares via 800-486-HELP.
Medtronic Storm Hotline
Medtronic has established a Storm Hotline at 1-800-MiniMed, ext. 64545 to provide support with insulin pump supplies.